Sustainability & Return Policy

🌱 Sustainability & Mindful Shopping


Did you know that online returns in the United States generate over 16 million metric tons of carbon emissions and billions of pounds of landfill waste annually? At getstripd, we are committed to reducing our environmental footprint by minimizing unnecessary transit and waste.

Our products are engineered for quality, durability, and craftsmanship. To help us protect the environment and avoid unnecessary returns, we kindly ask you to:
Review product specifications, dimensions, sizing charts, and images carefully before making a purchase.
Reach out to our support team at support@getstripd.com if you have any questions prior to ordering. Every avoided return directly reduces transportation emissions — thank you for shopping responsibly.

🔄 Return & Refund Terms


In accordance with applicable US federal and state commercial laws, store return policies are governed by clear pre-purchase disclosure. stripd operates on a limited-return policy. We do not offer unconditional returns or change-of-mind refunds.


âś” ELIGIBLE FOR RETURN / REPLACEMENT

  • Returns or free replacements are accepted strictly under the following circumstances:
    Defective or Damaged Products: Items arrived with a manufacturing defect or physical damage sustained during transit.
  • Incorrect Item Delivered: You received a different item, size, or variant than what was specified on your order confirmation.

In these cases, stripd covers all return shipping fees or provides an immediate free replacement.


❌ NON-RETURNABLE / FINAL SALE
The following items and conditions are strictly non-returnable and non-refundable:

  • Products that match their listing description but do not meet personal subjective preference (buyer's
    remorse)
  • Incorrect size, color, or style selected due to customer misjudgment during ordering.
  • Normal wear and tear or minor natural variations inherent to handcrafted/artisan manufacturing.
  • Items that show evidence of use, wear, washing, or modification after receipt.
    Personalized, custom-made, or made-to-order items.
  • Hygiene, intimate, or personal care products with broken protective seals.
  • Items marked as "Final Sale", clearance, or non-returnable due to product nature.


🛠️ Damaged or Defective Items Protocol


Please inspect your package immediately upon delivery. If your item is damaged or defective:
Notify us within 48 hours of delivery via email at support@getstripd.com.
Include your order number, a brief description of the issue, and clear photo/video proof showing the damage or defect. Upon verification, our team will immediately arrange a replacement shipment or issue a full refund/store credit.

📦 Authorized Return Procedure


All returns must receive prior authorization (Return Merchandise Authorization - RMA) before being shipped back:

  • Unauthorized returns sent without prior approval cannot be accepted or processed.
  • Once approved, you will receive designated US return address details and instructions.

đź“„ Sample Email Form


If your return has been pre-screened or requested via customer support, you may submit the following details to support@getstripd.com:


To: support@getstripd.com
Subject: Return Request - Order #[Insert Order Number]

I hereby request return authorization under the US Return Policy:
- Item(s):
- Order Number:
- Reason for Request (Defect / Incorrect Item):
- Customer Name:
- Shipping Address:
- Date of Request: 2026-[MM]-[DD]