Data protection

📄 Privacy Policy

1. Responsible person

The entity responsible for data processing on this website is:

Lingulux
Felix Richter

Street Zur Lohe 5

09573 Leubsdorf

Email: support@lingulux.com

2. General information on data processing

We take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

3. Collection and storage of personal data

a) When visiting the website:
When you access our website, your browser automatically transmits information to our server, e.g.:

  • IP address

  • Date and time of the request

  • Browser type and version

  • Referrer URL

  • operating system

This data is used for the technical stability and security of the website and is automatically deleted after 7 days.

b) When contacting us via form or email:
When you contact us, we store your information (e.g. name, email, message) to process your request.

c) For orders placed in the shop:
To process your order, we process the following data:

  • First name Last Name

  • Delivery and billing address

  • E-mail address

  • Payment details

  • Phone number (if provided)

The processing is based on Art. 6 para. 1 lit. b GDPR (performance of a contract).

4. Data transfer to third parties

We will only share your data if it is necessary for processing the contract, e.g.:

  • to shipping service providers (e.g. DHL, Hermes)

  • to payment service providers (e.g. PayPal, Klarna, Stripe)

  • to tax advisor / accounting (legal obligation)

5. Payment services

We offer the following payment services:

PayPal: The provider is PayPal (Europe) S.à rl et Cie, SCA, Luxembourg.
Stripe: The provider is Stripe Inc., USA.
Klarna: The provider is Klarna Bank AB (publ), Sweden.

The transfer of data is based on Article 6 Paragraph 1 Letter b GDPR (performance of a contract).

6. Newsletter

When you subscribe to our newsletter, we use your email address exclusively to send you information about our products and promotions. You can unsubscribe from the newsletter at any time using the unsubscribe link in every email.

7. Cookies & Tracking

This website uses cookies. They are used to make the website more user-friendly, effective, and secure. You can restrict or disable their use in your browser.

Google Analytics
This website uses the web analytics service Google Analytics. The provider is Google Ireland Ltd., Dublin. Google uses cookies to analyze website usage. The IP address is anonymized.

Meta (Facebook) Pixel
This website uses the Facebook Pixel to analyze and optimize advertising. The provider is Meta Platforms Ireland Ltd., Dublin. This allows us to show you interest-based advertising.

8. Rights of the data subject

You have the right to:

  • Information about your stored data (Art. 15 GDPR)

  • Correction of inaccurate data (Art. 16 GDPR)

  • Erasure (Art. 17 GDPR)

  • Restriction of processing (Art. 18 GDPR)

  • Data portability (Art. 20 GDPR)

  • Right to object to processing (Art. 21 GDPR)

Please contact us at: [ info@lingulux.com ]

9. Right to lodge a complaint with the supervisory authority

You have the right to lodge a complaint with the relevant data protection supervisory authority. In Lower Saxony, for example:

State Commissioner for Data Protection Lower Saxony
Prinzenstrasse 5, 30159 Hanover
https://lfd.niedersachsen.de

10. Changes to this Privacy Policy

We reserve the right to amend this privacy policy to keep it up to date. The version published on our website at any given time is the applicable one.